The New Natural Fit App: FAQs and User Guides

17th June 2022

It's here! The new Natural Fit App is now live on iOS App Store and Android Google Play Store.

With great new features such as booking reminders, news notifications, goal setting, as well as the ability to book and pay for treatments, Screenings and One-to-One Personal Training, we're pleased that this new app helps bring the bespoke Club Membership experience to digital.

To get you set up and back to enjoying your membership to the full, please see a few of our helpful guides to answer FAQs.

If you have a question that isn't answered here, please contact your Club's team by email, telephone or in-Club.

DOWNLOAD APP

FAQs & HOW TO GUIDES

1. log in to the app

Troubleshoot: 'No Membership' or 'we could not find your Membership'

This has no reflection on your membership status, simply that the app loaded incorrectly.

Please do one or both of the following:

  • Tap 'Refresh' where it reads 'No Membership' on your profile
  • Log out and log back in to manually refresh the app.

2. Reset your password

3. Book Classes

This guide will be added soon.

4. View Your Bookings

This guide will be added soon.

5. Set Classes page to show home Club

6. FILTER by favourite classes

7. Set Booking Reminders

This guide will be added soon.

8. Add Bookings to your Calendar

This guide contains instructions for both Apple calendar and Google calendar users. Please scroll down the guide to see each version.

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