Natural Fit Membership Advisor Team Member, Tunbridge Wells

Promote memberships and Front of House standards at our prestigious health club at Natural Fit Tunbridge Wells. 

Natural Fit Health Club - Royal Tunbridge Wells

Salary £21,500 - £24,500 OTE

Natural Fit Membership Advisor Team Member, Tunbridge Wells

Promote memberships and FOH standards at our prestigious health club at Natural Fit Tunbridge Wells. 

Are you an engaging and natural connector? Have you the experience and desire to drive the growth of new memberships? Do you strive for customer excellence and work well in a team? Do you have a passion for health, wellbeing, fitness and nutrition? Can you apply these skills and passion to be the face of Natural Fit in Tunbridge Wells?

Who We Are

Natural Fit Royal Tunbridge Wells, is a fresh innovation in fitness and well-being through Gym, Classes, Spa, Café and work space. Located on Calverley Road, a few minutes walk form the train station, Natural Fit is a combination internally of great architecture and blissful ambience. Built inside a large, beautiful Georgian building, this is a space filled with bespoke gym equipment, beautiful Spa facilities and a health-inspired Café; think of it as a Country Club in the city.

We have an exercise ethos based around re-awakening everyday functional movement in a guided environment, whether through members’ classes or guided exercise on the gym floor. We seek to re-align the body’s natural sequence, helping our members move fully, with freedom and flow, form adult life through to later years. The Spa, Café and lounges provide space to work, relax, re-invigorate and meet with friends. 

The Opportunity

Do you have a background in sales, customer service and upkeep of appearance?

We can offer you more! More variety, and an opportunity to pursue new talents. 

We are seeking a hard-working, energetic and flexible, membership advisor to become our next Team Member, to provide excellent, attentive service levels to our prospective members and maintain appearances throughout the club meeting our members expectations. 

Assisting and supported by the Club and Team Managers, your role will be wide and varied, representing the company’s core beliefs and value. It will include:

  • Taking Tours for prospective members
  • Joining new members
  • Handling phone enquiries 
  • Involvement with Marketing and sales generation
  • Front of house and serving our members in the Café and Lounges
  • Maintaining appearances of the Club

Which could also lead into a variety of tasks in all areas of the Club; Gym, Classes, Spa & Café including:

  • Class instruction
  • Involvement with Members exercise needs
  • Food preparation 

This is a 38.5 hour week on a five day rota across seven days’ Club opening.

We Offer

  • Extremely competitive fixed, regular salary with bonus opportunity
  • Customer focused quality training in all areas of business development and customer service
  • Strong marketing and sales strategy
  • Excellent career prospects

About You

We value personal attributes highly.

  • You’ll have a strong involvement in sales strategy and delivering new member monthly targets
  • You will have enjoyed and be able to demonstrate plenty of experience with open connection and communication with customers in previous roles.
  • You must be confident in communicating with people, both face to face and by telephone, and you must enjoy satisfying customer needs to the highest level.

Desired skills or experience:

  • Experience of sales or membership nature
  • You have 1+ years of working within a team
  • You have a keen interest in health, wellbeing, food and nutrition
  • You must have confidence in communicating with people, in person and on the phone
  • You must enjoy providing high levels of customer satisfaction, with team cohesion

Our most successful people will care about others and enjoy making every customer happy again and again.

If this sounds like you, please apply by submitting your CV and a cover letter explaining why you’re right for the job.

 

Job Types: Full-time, Permanent

Salary: £21,500 - £24,500 OTE

 

If you would like to apply for this position please send your CV and covering letter to us.

Email us at [email protected]

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